Elite Collective ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you visit elitecollective.properties, inquire about our villa management or real-estate services, or stay at one of our managed properties — and how we use, share, and protect that information. By using our website or contacting us, you agree to the practices described below.
Contents
1. Information We Collect
Information you give us
When you submit a contact form, request a revenue projection, request a market report, or message us through WhatsApp or email, we collect the information you provide — typically your name, email address, phone number, country, property location, and any details you choose to share about your villa, travel plans, or investment goals.
Information collected automatically
When you visit our website, we automatically collect standard log data including IP address, approximate location, browser type and version, device type, referring URL, pages visited, and the date and time of your visit. We use this information to operate the site, improve performance, and understand how visitors find and use our pages.
2. How We Use Your Information
- Respond to your inquiries and deliver the services you request (revenue projections, property tours, bookings, owner onboarding, real-estate consultations).
- Operate, maintain, and improve our website, services, and customer experience.
- Send you transactional communications related to your inquiry, booking, or property management agreement.
- Send occasional marketing emails about Elite Collective news, properties, and services — only where permitted by law and only until you opt out.
- Measure the performance of our marketing — including which pages, search terms, and ads drive contact form submissions — so we can spend our marketing budget responsibly.
- Comply with legal obligations and protect against fraud, abuse, or unauthorized access.
3. Cookies & Analytics
We use cookies and similar technologies to operate our website and to understand how visitors use it. Cookies are small text files stored on your device. We use:
- Strictly necessary cookies for site functionality such as language preference and dark-mode setting.
- Analytics cookies via Google Analytics 4 (Measurement ID G-FP72LY5HXW), which help us understand pageviews, traffic sources, and on-site behavior in aggregate.
- Advertising cookies set by Google when you click one of our ads, which allow us to measure conversions and the effectiveness of our campaigns.
You can control or delete cookies through your browser settings. Disabling cookies may limit some functionality of the site.
4. Advertising
We advertise our services through Google Ads and may use related Google services (Google Tag, Google Analytics) to measure ad performance, attribute conversions, and improve our targeting. When you click one of our ads or submit a form after clicking one, Google may receive information about that interaction including a Google Click Identifier (GCLID), the page you landed on, and the conversion that occurred. We do not sell your personal information for advertising purposes.
You can opt out of personalized Google advertising at myadcenter.google.com and learn more at policies.google.com/technologies/ads.
5. Sharing & Third Parties
We do not sell your personal information. We share information only with the service providers we need to run our business, and only to the extent necessary for them to perform that work on our behalf:
- Hosting & forms: Netlify (website hosting and form submissions).
- Analytics & advertising: Google (Google Analytics 4, Google Ads).
- Email & messaging: our email and WhatsApp providers, used to communicate with you.
- Property management software: our property management system, used solely for managed-property operations and reservations.
- Real-estate brokerage: Keller Williams (where you have specifically asked us about buying or selling property).
- Legal: if required by law, court order, or to protect the rights, property, or safety of Elite Collective or others.
6. Data Retention
We retain personal information for as long as needed to provide the services you requested, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Inquiry records are typically retained for up to 24 months after the last interaction unless a longer period is required.
7. Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a supervisory authority (EU/UK residents).
To exercise any of these rights, email us at info@elitecollective.com. We will respond within 30 days.
8. International Visitors
Elite Collective operates from the Dominican Republic and the United States. If you visit our site from outside these countries, your information may be transferred to, stored in, and processed in countries whose data-protection laws differ from those of your home country. By using our website you consent to such transfers.
9. Security
We use reasonable technical and organizational measures to protect personal information, including TLS encryption for our website, restricted internal access, and trusted third-party service providers. No method of internet transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Children
Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective" date at the top of the page will reflect the latest revision. Material changes will be posted on this page; please review periodically.
12. Contact Us
For questions about this Privacy Policy or how we handle your information:
Elite Collective
Email: info@elitecollective.com
WhatsApp: +1 (850) 814-7467
Web: elitecollective.properties
Live Elite.